We guarantee that you (the customer) will receive fully functioned product.
· If for any reason, you stumble upon running The Cosmetic Vacuum, check our “Out of the box - First use” video.
· If still stumble, please contact us at Support@thecosmeticvacuum.com, and our team will help you.
· In the case of getting dysfunctional/broken product, please contact our customer support team and chose the right action for you:
o Getting a full refund.
o Getting a new product
At any case the extra shipping cost is on us!
· If you just don’t like our product, it is not the end of the world!
You can send it back to us until 14 days upon receiving the product (shipping to us is on you) and get a full refund on the product upon receiving.
Please make sure to contact our customer support team before doing so, to follow the right procedure.
We produce and ship the items within 2-3 business days after the original order. We ship all the packages by registered mail with a tracking number. The delivery time takes up to 10-5 business days (Australia 15-10 business days).
1 year warranty!
(for a decent use, not include extra cost of shipping).
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: The Cosmetic Vacuum Ha-Nevi'im St, Tiberias, Z, , Israel
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
No third party will get the costumer information!
· Not include fright companies (not credit card information will transform)
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at The Cosmetic Vacuum
Ha-Nevi'im St, Tiberias, Z, , Israel